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Object
Acceptance of general sales terms
Customer's obligations
Customer's obligations
Purchase conditions
Delivery of products - In Europe
Delivery of products - Extra EEC
Warranties and defective products
Recess right
Privacy
Information and claims
Jurisdiction and competent court
We remind that our staff is always available to solve any doubt.
Click HERE
- The object of these general terms is the purchase of products
and services, realized online through the website "electronicsmod.com"
belonging to SPECTRE srl whose head office is in Borgo Maggiore
- Republic of San Marino, via Del Bando, 41.
- Each operation of purchase will be subject to the laws in force
in the Republic of San Marino. As far as concerns the tutelage
of privacy it will be subject to the Law n. 675/96 and its following
changes.
After receiving the confirmation of the purchase
order, the Customer unconditionally agrees and undertakes to respect,
in the relationship with SPECTRE srl also known as electronicsmod.com,
the general terms and the payment terms as hereinafter defined,
declaring to have a full understanding and acceptance of all the
indications provided above, also noting that hardscore.com is not
bound to different conditions unless preventively agreed in written
form.
| Customer's obligations |
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- The Customers who visit the website electronicsmod.com must
look into these General Sales Terms, before confirming their purchases.
Thus, the forwarding of the order confirmation implicates the
total knowledge of these General Sales Terms and the full acceptance
of such conditions.
- After concluding the procedure of online purchase, the customer
undertakes to print and preserve the general sales terms set forth
herein, already analysed and accepted during the purchase process.
The customer must pay the products and the respective forwarding charges
when he receives the order confirmation, by using one of the credit
cards shown online, or directly paying the carrier/postman in the
case that the customer choses to pay cash on delivery.
- Credit card payment
For those who use credit card, www.electronicsmod.com has chosen
BANCA STELLA electronic payment system. To make it sure, the payment
is made directly on the safe server of the bank. As far as concerns
“booked/pre-order” products, electronicsmod.com reserves
the right of gaining credit on the whole order within 5 days after
the order date, even though the praxis is to credit the ammount
when the goods are ready to be executed. Unfortunately, in order
to avoid fraudulent uses of credit cards on our website, for the
first transaction we are obliged to ask for a copy of the CREDIT
CARD, both on front and back side, and of an identity document
to be sent by fax. These data will be kept on one of our protected
files.
- PayPal payment - On the European Community territory
PayPal, the trusted leader in online payments, enables buyers
and businesses to send and receive money online. PayPal has over
100 million member accounts in 190 countries and regions. It's
accepted by merchants everywhere, both on and off eBay.
PayPal helps protect your credit card information with industry-leading
security and fraud prevention systems. When you use PayPal, your
financial information is never shared with the merchant.Why use
PayPal?
" Make purchases or send money with PayPal - it's free
" Shop and pay conveniently by saving your information with
PayPal
" PayPal is accepted by millions of businesses worldwide
and is the preferred payment method on eBay
Start
using PayPal today!
- Cash Payment on delivery COD – On the European
Community territory
The cash payment is subject to the following conditions:
- The payment is only possible through UPS carrier and is
only accepted for ammount inferior to 1500 EUR. If the ammount
is superior, the customer will be asked for payment in advance
- The carrier only accepts exact ammount, corresponding to
the order amount (change is not provided)
- The orders with cash payment will be executed only at the
time of the complete availability of the goods (i.e: if the
order includes booked Videogames, it will be forwarded after
their coming out). However, the order can be partially executed
by calling our staff.
- To manage this kind of payment at European level the customer
will be charged with a 10 EUR fixed commission and a 1% on
the goods value. These expenses will be added to the forwarding
charges.
- This paragraph will explain how you can purchase goods from
the Republic of SAN MARINO, a nation which is not part of the
European Union. Read carefully you will understand that one of
the methods that is described below will allow you to receive
the goods purchased WITHOUT CUSTOMS DUTY, VAT, WITHOUT the NEED
to provide your VAT Number and even to fill the INTRA DECLARATIONS
Form! NO other company in EUROPE is able to offer this “hard
to believe advantage”.
There are 4 possible ways to purchase from us.
- FEDEX
- QUICKPACK EUROPE / EMS
- UPS
- ON SITE PICKUP
FEDEX
This is the OFFICIAL Way we use for all our customers, who want
an INVOICE for their goods purchased and needed for standard
import in their country. The products are sent with an INVOICE
WITHOUT Vat. Once the package arrives in the European Community
Nation it is BLOCKED by the CUSTOMS, and the VAT in the destination
country is applied. This method is the only one in order to
succeed in having a regular and right import from the Republic
of San Marino for purchases made on our website.
QUICKPACK EUROPE / EMS
This Postal service is available within the EMS circuit; the
package normally takes up to 4 working days in order to reach
the destination. Every shipment over € 1,500 is insured,
expenses included and every package may reach up a maximum weight
of 30 KG and length 2,50mt (simply by calculating the total
of 3 sides L+W+H). The purchase through QUICKPACK is TAX FREE!!!
This means that the package is shipped without VAT as for FEDEX
but the main difference is that in 99% of the time the
post offices DO NOT NOTICE THAT “SAN MARINO” is
not part of the EXTRA EEC and do not add to Vat or taxes!!
The Destination Post Offices do not make out the difference,
as all documents attached to the package are printed in Italian
they do not notice that San Marino is not part of Italy.
There have been some cases that the post offices in Holland
and Portugal have started to apply VAT charges on the package
arrivals, probably they have notice the inaccuracy. Up to now
no further issues regarding this matter have been taken into
consideration from other European Countries.
IMPORTANT! As San Marino is not part of the European Union our
company do not have to register the Intra-EU Transactions and
the QuickPack Shipping turns out to be UNKOWN, unless the post
office of the destination country ask for the VAT(which is Very
Rare, less of 1% of the packages sent). In any case it
happens if the Post Office request the VAT, the shipment can
be refused and it will return to sender and we will send it
back to the customer again.
NB QuickPack can be sent only to the following European Countries,
Austria, Belgium, Denmark, Finland, France, Germany, Holland,
Ireland, Luxemburg, Norway, Portugal, Spain, Sweden and United
Kingdom.
However, all other European and Extra European countries can
use EMS instead of QuickPack, which is fairly the same but slightly
more expensive.
UPS
Our UPS Code we are using for all our shipment is based and
operated in ITALY. With this code, we can do shipments in a
fast way to all European customers. Shipments made in Italy,
and not making procedure customs as for FEDEX the customer receives
the goods WITH ONE RECEIVED, but it will have to pay the Vat
of SAINT MARINO that is of 17%! (in fact we will make to figure
the happened sale like near our center and THEN sent from Italy
to the destination country)
We also have the possibility of sending part of the products
ordered using QUICKPACK EUROPE, be we need to declare the TOTAL
VALUE purchased, in this way we could have the VAT refunded
back. At the same time we shall send the products using UPS
from Italy. In any case you have all the advantages of QUICKPACK
EUROPE together with the rapid service of UPS.
The rule for this service is for every purchase value of €5,000
a QUICKPACK Package (even empty, which we call FAKE PACKED at
a rate of € 44.00) will be sent.
ON SITE PICKUP
On site pickup is possible at SPECTRE; the products are TAX
FREE for all European Union customers. In order for us to receive
the VAT refunded, we shall have to send an empty or few products
inside the packet of the total, declaring the Total Value purchased.
The rule for this service is for every purchase value of €5,000
a QUICKPACK Package (even empty, which we call FAKE PACKED at
a rate of € 44.00) will be sent.
To sum up
- REGULAR INVOICE FOR COMPANIES = FEDEX
- PRIVATE RECIEPT COMPLETE TAX FREE = QUICKPACK or QUICKPACK
+ UPS (good for middle/big orders very urgent)
- PRIVATE RECIEPT WITH 17% TAXES SAN MARINO INCLUDED = UPS
ONLY (good for Small orders and very urgent)
For any question pls. contact Mr. Joseph Rayapoulle >>>
MSN and EMAIL helpdesk@electronics-mod.com
- Phone. +378 0549 803450 int. 104
Hardscore.com will deliver the products at the adress the Customer
has indicated, almost all over the world. Not all the countries
are reached by our carriers and our website. If you live in one
of the countries that do not appear during the registration, we
invite you to contact us.
PRIVATE CITIZEN
Each forwarding presents the following characteristics:
- VThere is an invoice without debit of taxes or VAT
- GOODS ARE SUBJECT TO CUSTOMS OPERATIONS. We invite you to
control in the customs offices of your country the TAXES or
DUTIES necessary for goods coming from THE REPUBLIC OF SAN MARINO.
- The payment can only be anticipated.
- The products will be delivered during working days. Electronicsmod.com
delivery can be divided, but electronicsmod.com is deprived of
any responsability.
- For deliveries in all the EXTRA UE (Europe) COUNTRIES electronicsmod.com
makes use of: FED.EX (for forwardings subject to customs operations)
Normally, the carriers used do not make preventive calls nor manage
requests in particualr times. Without any involvement of electronicsmod.com
and depending on the availability of the products besides other indipendent
causes, electronicsmod.com will indicatively deliver the goods to
the carrier within 48 hours from the first working-day following the
date of the receipt of the order ( in the case of payment through
credit card or cash payment)
The orders will be only executed when the goods will be completely available. If the customer wants to receive the goods available immediately and postpone the delivery of the products which are not available or booked, the customer will have to chose the double forwarding, by indicating it in the order notes with consequent debit of the double forwarding.
In the case that the promotion ‘Free Transport’ is active, the second forwarding will be charged to the customer.
Delivery times and their respective costs depend on the forwarding conditions and on the carrier chosen:
- FED.EX : 1-5 working days for delivery, you can check the delivery
status on www.fedex.com
- The service of cash payment IS NOT AVAILABLE OUTSIDE THE EUROPEAN
UNION
- During the promotions “Free Transport” electronicsmod.com
reserves the right of chosing the forwarding conditions.
The customer must verify if the package is complete, not damaged nor
wet.
Only after such check, the customer can accept the delivery. After
accepting the delivery, the customer will not have any possibility
of contesting the external characteristics of the goods received.
In the case there is no correspondance between the order and the goods
delivered, the customer will not have to accept the goods and will
have to raise an objection directly against the carrier besides writing
an e-mail to the following address helpdesk@electronicsmod.com.
- The products bought through electronicsmod.com are subject to
the commercial discipline of San Marino. This warranty will be
applied to the product which will present defects or malfunctions
not verifiable at the time of the purchase, provided that the
product is correctly used , that is to say respecting its right
utilization according to what is pointed out in the technical
documentation and following the various operational norms indicated
hereunder.
- On the contrary, the above warranty will not be applicable in
case of negligence, carelessness in the use and in the maintenance
of the product, or in the use of the product with electrical systems
or any other kind of connection that is not according to law.
The warranty is personal and will only apply to the original buyer,
being it reserved to direct customers and not to dealers, retailers
etc.
- The eventual malfunction of the products must be pointed out
in written form by the customer within the legal term at the time
of the second forwarding. The second forwarding must preventively
be agreed with the customer care. In this page you will find the
ONLINE form for the RMA application: HERE (Pay attention! You
must log in to enter)
- harstore.com reserves the possibility of verifying the real
presence of defects denounced by the customer and replacing the
product only after such control.
- The demand will be executed only if in the package come back
there will be the following documents: receipt or invoice, RMA
number to authorize the return of defective goods to be realeased
by our staff (such a number must be written outside the package
in a very visible way)
- On the contrary, the return expenses will be charged to the
customer. In specifical cases, such as FORWARDING ERRORS or NOT
CONFORMING GOODS we can agree to pay the expenses. However the
expenses will be charged to the customer if RMA is asked later
than 7 days after receiving the package.
- According to the discipline of correspondence commerce of the
Republic of San Marino, the customer can practice the recess right,
within 7 working days from the receipt of the goods
- Such right is applicable to all the products of the website
electronicsmod.com, excluding the audiovisual products or computer/videogame
software delivered sealed and successively opened by the customer
- According to the discipline of correspondence commerce of the
Republic of San Marino, we point out that the recess right is
exclusively reserved to those customers who can be defined “consumers”
that is to say only to those physical people who buy the products
for their personal use and act with purposes which are not linked
to their professional activity, thus with the exclusion of dealers,
retailers, professional men etc.
Conditions to practice the recess right
- To practice the recess right, the customer must send, within
the term set forth in art. 8 of these General Sales Terms, a registered
letter with advice of receipt, or a telefax, telegram or telex,
confirmed through registered letter within the following 48 hours,
to the following address:
ELECTRONICS MOD
SPECTRE SRL
VIa Olivella 110
47899 SERRAVALLE
REP. SAN MARINO
Tel. +39 0549 803450
Fax +378 0549 970138
helpdesk@electronics-mod.com
www.electronics-mod.com
- Electronicsmod.com will transmit the accredit concerning the
goods cost and the first forwarding charges within fourteen working
days from the date in which the customer has sent the goods and,
in any case, not before the receipt of the products
- Such operation will be made through the Credit Institute of
the card used or by accrediting the A/C indicated by the Customer
- The return expenses are instead charged to the Customer
- Electronicsmod.com will reject any product returned without
wrapping or packaged in conditions different from the ones pointed
out above. The same treatment will concern all the products for
which the customer has not totally paid the return charges yet.
- Electronicsmod.com will reject any product for which the customer
has not totally paid the return charges yet. Electronicsmod. com
will react in the same way also if the customer does not respect
the conditions and the times provided by Law as far as concerns
the recess right, or in the case the product is not packaged with
its original wrapping or it is delivered deprived of any accessory,
any handbook and anything concerning the product in its origins.
Informative for who is interested in buying hardsore.com products
The personal data you have given and you will give us are used to execute the trading contract you are a party of, as well as to carry out the consequent obbligations imposed by laws, rules or community normative. Your personal data will be used for promotional and advertising aims only if YOU expressly allow it by using the special box in the registration form. In that case, your personal data can be communicated to other societies. We have adopted the right measures for the use of your personal data. We undertake to conform such measures to what will be established by future legislative modifications, as well as the technical evolution of the sector. The conferment of your personal data is a personal choice of yours, but it is absolutely necessary to us to execute the aim pointed out above. The non-conferment of the data will necessarily determine the impossibility of fulfilling the obbligations deriving from the trading contract stipulated.
For any explanation or possible claim you can contact electronicsmod.com
by e-mail at the address helpdesk@electronicsmod.com. The person responsible
of the customer care is Mr Walter Coslop.
This contract will be ruled according to San Marino Laws. For any controversy concerning the validity, interpretation or execution of the contract the competent Court is San Marino one. We remind Italian customers that San Marino is an autonomous Republic and the purchase of goods is indeed a purchase from a Foreign State. To know the laws in force in San Marino you can visit the website www.consigliograndeegenerale.sm where it is possibile to find a complete Record Office on the laws and the decrees of the Republic) |