Terms and Conditions

Object
Acceptance of general sales terms
Customer's obligations
Customer's obligations
Purchase conditions
Delivery of products - In Europe
Delivery of products - Extra EEC
Warranties and defective products
Recess right
Privacy
Information and claims
Jurisdiction and competent court

We remind that our staff is always available to solve any doubt. Click HERE

Object go up

  • The object of these general terms is the purchase of products and services, realized online through the website "electronicsmod.com" belonging to SPECTRE srl whose head office is in Borgo Maggiore - Republic of San Marino, via Del Bando, 41.
  • Each operation of purchase will be subject to the laws in force in the Republic of San Marino. As far as concerns the tutelage of privacy it will be subject to the Law n. 675/96 and its following changes.

Acceptance of general sales terms go up

After receiving the confirmation of the purchase order, the Customer unconditionally agrees and undertakes to respect, in the relationship with SPECTRE srl also known as electronicsmod.com, the general terms and the payment terms as hereinafter defined, declaring to have a full understanding and acceptance of all the indications provided above, also noting that hardscore.com is not bound to different conditions unless preventively agreed in written form.

Customer's obligations go up

  • The Customers who visit the website electronicsmod.com must look into these General Sales Terms, before confirming their purchases. Thus, the forwarding of the order confirmation implicates the total knowledge of these General Sales Terms and the full acceptance of such conditions.
  • After concluding the procedure of online purchase, the customer undertakes to print and preserve the general sales terms set forth herein, already analysed and accepted during the purchase process.

Purchase conditions go up

  • Electronicsmod.com is a website selling audio-video products, dvd, games, vhs, books, gadgets and softwares.
  • The customer can buy the products, available as illustrated and described online in the respective descriptive and technique cards, by paying the price herein shown, which will be confirmed when the order is forwarded. Moreover the customer undertakes to pay the transport charges as hereinafter defined in art. 6, and, however, shown at the time of purchase.
  • Before confirming the purchase, the customer will be shown the single cost of each product selected, the total cost in case of multi-product purchase and the respective transport and collection charges.
  • Confirming the purchase, to completion of the transaction, the customer will receive an e-mail with the date and the total amount of its order and the details.


Payments go up

The customer must pay the products and the respective forwarding charges when he receives the order confirmation, by using one of the credit cards shown online, or directly paying the carrier/postman in the case that the customer choses to pay cash on delivery.
  • Credit card payment
    For those who use credit card, www.electronicsmod.com has chosen BANCA STELLA electronic payment system. To make it sure, the payment is made directly on the safe server of the bank. As far as concerns “booked/pre-order” products, electronicsmod.com reserves the right of gaining credit on the whole order within 5 days after the order date, even though the praxis is to credit the ammount when the goods are ready to be executed. Unfortunately, in order to avoid fraudulent uses of credit cards on our website, for the first transaction we are obliged to ask for a copy of the CREDIT CARD, both on front and back side, and of an identity document to be sent by fax. These data will be kept on one of our protected files.
  • PayPal payment - On the European Community territory
    PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal has over 100 million member accounts in 190 countries and regions. It's accepted by merchants everywhere, both on and off eBay.
    PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.Why use PayPal?
    " Make purchases or send money with PayPal - it's free
    " Shop and pay conveniently by saving your information with PayPal
    " PayPal is accepted by millions of businesses worldwide and is the preferred payment method on eBay
    Start using PayPal today!
  • Cash Payment on delivery COD – On the European Community territory
    The cash payment is subject to the following conditions:
    1. The payment is only possible through UPS carrier and is only accepted for ammount inferior to 1500 EUR. If the ammount is superior, the customer will be asked for payment in advance
    2. The carrier only accepts exact ammount, corresponding to the order amount (change is not provided)
    3. The orders with cash payment will be executed only at the time of the complete availability of the goods (i.e: if the order includes booked Videogames, it will be forwarded after their coming out). However, the order can be partially executed by calling our staff.
    4. To manage this kind of payment at European level the customer will be charged with a 10 EUR fixed commission and a 1% on the goods value. These expenses will be added to the forwarding charges.


Delivery of products in Europe go up

  • This paragraph will explain how you can purchase goods from the Republic of SAN MARINO, a nation which is not part of the European Union. Read carefully you will understand that one of the methods that is described below will allow you to receive the goods purchased WITHOUT CUSTOMS DUTY, VAT, WITHOUT the NEED to provide your VAT Number and even to fill the INTRA DECLARATIONS Form! NO other company in EUROPE is able to offer this “hard to believe advantage”.

    There are 4 possible ways to purchase from us.

    • FEDEX
    • QUICKPACK EUROPE / EMS
    • UPS
    • ON SITE PICKUP

    FEDEX
    This is the OFFICIAL Way we use for all our customers, who want an INVOICE for their goods purchased and needed for standard import in their country. The products are sent with an INVOICE WITHOUT Vat. Once the package arrives in the European Community Nation it is BLOCKED by the CUSTOMS, and the VAT in the destination country is applied. This method is the only one in order to succeed in having a regular and right import from the Republic of San Marino for purchases made on our website.

    QUICKPACK EUROPE / EMS
    This Postal service is available within the EMS circuit; the package normally takes up to 4 working days in order to reach the destination. Every shipment over € 1,500 is insured, expenses included and every package may reach up a maximum weight of 30 KG and length 2,50mt (simply by calculating the total of 3 sides L+W+H). The purchase through QUICKPACK is TAX FREE!!! This means that the package is shipped without VAT as for FEDEX but the main  difference is that in 99% of the time the post offices DO NOT NOTICE THAT “SAN MARINO” is not part of the EXTRA EEC and do not add to Vat or taxes!!
    The Destination Post Offices do not make out the difference, as all documents attached to the package are printed in Italian they do not notice that San Marino is not part of Italy.
    There have been some cases that the post offices in Holland and Portugal have started to apply VAT charges on the package arrivals, probably they have notice the inaccuracy. Up to now no further issues regarding this matter have been taken into consideration from other European Countries.
    IMPORTANT! As San Marino is not part of the European Union our company do not have to register the Intra-EU Transactions and the QuickPack Shipping turns out to be UNKOWN, unless the post office of the destination country ask for the VAT(which is Very Rare, less of 1% of the packages sent).  In any case it happens if the Post Office request the VAT, the shipment can be refused and it will return to sender and we will send it back to the customer again.
    NB QuickPack can be sent only to the following European Countries, Austria, Belgium, Denmark, Finland, France, Germany, Holland, Ireland, Luxemburg, Norway, Portugal, Spain, Sweden and United Kingdom.
                However, all other European and Extra European countries can use EMS instead of QuickPack, which is fairly the same but slightly more expensive.

    UPS
    Our UPS Code we are using for all our shipment is based and operated in ITALY. With this code, we can do shipments in a fast way to all European customers. Shipments made in Italy, and not making procedure customs as for FEDEX the customer receives the goods WITH ONE RECEIVED, but it will have to pay the Vat of SAINT MARINO that is of 17%! (in fact we will make to figure the happened sale like near our center and THEN sent from Italy to the destination country)
    We also have the possibility of sending part of the products ordered using QUICKPACK EUROPE, be we need to declare the TOTAL VALUE purchased, in this way we could have the VAT refunded back. At the same time we shall send the products using UPS from Italy. In any case you have all the advantages of QUICKPACK EUROPE together with the rapid service of UPS.
    The rule for this service is for every purchase value of €5,000 a QUICKPACK Package (even empty, which we call FAKE PACKED at a rate of € 44.00) will be sent.

    ON SITE PICKUP
    On site pickup is possible at SPECTRE; the products are TAX FREE for all European Union customers. In order for us to receive the VAT refunded, we shall have to send an empty or few products inside the packet of the total, declaring the Total Value purchased. The rule for this service is for every purchase value of €5,000 a QUICKPACK Package (even empty, which we call FAKE PACKED at a rate of € 44.00) will be sent.

    To sum up

    • REGULAR INVOICE FOR COMPANIES = FEDEX
    • PRIVATE RECIEPT COMPLETE TAX FREE = QUICKPACK or QUICKPACK + UPS (good for middle/big orders very urgent)
    • PRIVATE RECIEPT WITH 17% TAXES SAN MARINO INCLUDED = UPS ONLY (good for Small orders and very urgent)

      For any question pls. contact Mr. Joseph Rayapoulle >>> MSN and EMAIL helpdesk@electronics-mod.com - Phone. +378 0549 803450 int. 104

Delivery of products in Extra UE (Europe) go up

    Hardscore.com will deliver the products at the adress the Customer has indicated, almost all over the world. Not all the countries are reached by our carriers and our website. If you live in one of the countries that do not appear during the registration, we invite you to contact us.

    PRIVATE CITIZEN
    Each forwarding presents the following characteristics:
    1. VThere is an invoice without debit of taxes or VAT
    2. GOODS ARE SUBJECT TO CUSTOMS OPERATIONS. We invite you to control in the customs offices of your country the TAXES or DUTIES necessary for goods coming from THE REPUBLIC OF SAN MARINO.
    3. The payment can only be anticipated.
  • The products will be delivered during working days. Electronicsmod.com delivery can be divided, but electronicsmod.com is deprived of any responsability.
  • For deliveries in all the EXTRA UE (Europe) COUNTRIES electronicsmod.com makes use of: FED.EX (for forwardings subject to customs operations)
     
Normally, the carriers used do not make preventive calls nor manage requests in particualr times. Without any involvement of electronicsmod.com and depending on the availability of the products besides other indipendent causes, electronicsmod.com will indicatively deliver the goods to the carrier within 48 hours from the first working-day following the date of the receipt of the order ( in the case of payment through credit card or cash payment)

The orders will be only executed when the goods will be completely available. If the customer wants to receive the goods available immediately and postpone the delivery of the products which are not available or booked, the customer will have to chose the double forwarding, by indicating it in the order notes with consequent debit of the double forwarding.
In the case that the promotion ‘Free Transport’ is active, the second forwarding will be charged to the customer.

Delivery times and their respective costs depend on the forwarding conditions and on the carrier chosen:

  • FED.EX : 1-5 working days for delivery, you can check the delivery status on www.fedex.com
  • The service of cash payment IS NOT AVAILABLE OUTSIDE THE EUROPEAN UNION
  • During the promotions “Free Transport” electronicsmod.com reserves the right of chosing the forwarding conditions.
The customer must verify if the package is complete, not damaged nor wet.

Only after such check, the customer can accept the delivery. After accepting the delivery, the customer will not have any possibility of contesting the external characteristics of the goods received. In the case there is no correspondance between the order and the goods delivered, the customer will not have to accept the goods and will have to raise an objection directly against the carrier besides writing an e-mail to the following address helpdesk@electronicsmod.com.

Warranties and defective products go up

  • The products bought through electronicsmod.com are subject to the commercial discipline of San Marino. This warranty will be applied to the product which will present defects or malfunctions not verifiable at the time of the purchase, provided that the product is correctly used , that is to say respecting its right utilization according to what is pointed out in the technical documentation and following the various operational norms indicated hereunder.
  • On the contrary, the above warranty will not be applicable in case of negligence, carelessness in the use and in the maintenance of the product, or in the use of the product with electrical systems or any other kind of connection that is not according to law. The warranty is personal and will only apply to the original buyer, being it reserved to direct customers and not to dealers, retailers etc.
  • The eventual malfunction of the products must be pointed out in written form by the customer within the legal term at the time of the second forwarding. The second forwarding must preventively be agreed with the customer care. In this page you will find the ONLINE form for the RMA application: HERE (Pay attention! You must log in to enter)
  • harstore.com reserves the possibility of verifying the real presence of defects denounced by the customer and replacing the product only after such control.
  • The demand will be executed only if in the package come back there will be the following documents: receipt or invoice, RMA number to authorize the return of defective goods to be realeased by our staff (such a number must be written outside the package in a very visible way)
  • On the contrary, the return expenses will be charged to the customer. In specifical cases, such as FORWARDING ERRORS or NOT CONFORMING GOODS we can agree to pay the expenses. However the expenses will be charged to the customer if RMA is asked later than 7 days after receiving the package.

Recess right go up

  • According to the discipline of correspondence commerce of the Republic of San Marino, the customer can practice the recess right, within 7 working days from the receipt of the goods
  • Such right is applicable to all the products of the website electronicsmod.com, excluding the audiovisual products or computer/videogame software delivered sealed and successively opened by the customer
  • According to the discipline of correspondence commerce of the Republic of San Marino, we point out that the recess right is exclusively reserved to those customers who can be defined “consumers” that is to say only to those physical people who buy the products for their personal use and act with purposes which are not linked to their professional activity, thus with the exclusion of dealers, retailers, professional men etc.
Conditions to practice the recess right
  • To practice the recess right, the customer must send, within the term set forth in art. 8 of these General Sales Terms, a registered letter with advice of receipt, or a telefax, telegram or telex, confirmed through registered letter within the following 48 hours, to the following address:

    ELECTRONICS MOD

    SPECTRE SRL
    VIa Olivella 110
    47899 SERRAVALLE
    REP. SAN MARINO
    Tel. +39 0549 803450
    Fax +378 0549 970138
    helpdesk@electronics-mod.com
    www.electronics-mod.com


  • Electronicsmod.com will transmit the accredit concerning the goods cost and the first forwarding charges within fourteen working days from the date in which the customer has sent the goods and, in any case, not before the receipt of the products
  • Such operation will be made through the Credit Institute of the card used or by accrediting the A/C indicated by the Customer
  • The return expenses are instead charged to the Customer
  • Electronicsmod.com will reject any product returned without wrapping or packaged in conditions different from the ones pointed out above. The same treatment will concern all the products for which the customer has not totally paid the return charges yet.
  • Electronicsmod.com will reject any product for which the customer has not totally paid the return charges yet. Electronicsmod. com will react in the same way also if the customer does not respect the conditions and the times provided by Law as far as concerns the recess right, or in the case the product is not packaged with its original wrapping or it is delivered deprived of any accessory, any handbook and anything concerning the product in its origins.


Privacy go up

Informative for who is interested in buying hardsore.com products

The personal data you have given and you will give us are used to execute the trading contract you are a party of, as well as to carry out the consequent obbligations imposed by laws, rules or community normative. Your personal data will be used for promotional and advertising aims only if YOU expressly allow it by using the special box in the registration form. In that case, your personal data can be communicated to other societies. We have adopted the right measures for the use of your personal data. We undertake to conform such measures to what will be established by future legislative modifications, as well as the technical evolution of the sector. The conferment of your personal data is a personal choice of yours, but it is absolutely necessary to us to execute the aim pointed out above. The non-conferment of the data will necessarily determine the impossibility of fulfilling the obbligations deriving from the trading contract stipulated.

Information and claims go up

For any explanation or possible claim you can contact electronicsmod.com by e-mail at the address helpdesk@electronicsmod.com. The person responsible of the customer care is Mr Walter Coslop.

Jurisdiction and competent Court go up

This contract will be ruled according to San Marino Laws. For any controversy concerning the validity, interpretation or execution of the contract the competent Court is San Marino one. We remind Italian customers that San Marino is an autonomous Republic and the purchase of goods is indeed a purchase from a Foreign State. To know the laws in force in San Marino you can visit the website www.consigliograndeegenerale.sm where it is possibile to find a complete Record Office on the laws and the decrees of the Republic)